We are able to provide preventative maintenance programmes, ad-hoc call out services and integrity inspection tests for sign safety. Services can be tailored to suit customer budgets and requirements. We are able to offer rates to facilitate nature of call whether it be a 4hr emergency call out or standard 72hr visits.
Dedicated Management Process
Our experienced, dedicated aftersales team offer a 24hr helpdesk service. We utilise a dedicated system to manage the total process from initial instruction/call to final completion. All information is individually stored for each site on a secure server for future reference and we maintain a full asset register for each client. We can and currently do work with and upload information to a number of clients' own dedicated facilities attendance management system.
Our two-man experienced teams are strategically located across the UK operating from liveried vehicles, carrying photographic identification passes, and wearing corporate uniform. All vehicles are dedicated to maintenance services and stocked with replacement components to facilitate our philosophy of First Time Fix. We operate five fully employed MEWPs across the UK to minimise expensive hire costs.
The Butterfield group are one of the UK's largest sign manufacturers so repairs and replacement components are produced quickly and competitively. We apportion hours in our daily departmental production schedules to facilitate/prioritise small works repairs. Our manufacturing facility covers all aspects of production and houses the latest high-tech equipment, accompanied by traditional skills including neon tube production and signwriting.